Payments & Shipping on Shopify

What payment gateway options are available in Shopify?

Shopify offers a variety of payment gateways to meet your needs:

  1. Shopify Payments: The integrated payment solution that simplifies the checkout process. It is preferred because it is easy to use and allows you to display your product prices in different currencies automatically.
  2. PayPal: Accepted worldwide and easy to set up.
  3. Stripe: Another popular option for accepting online payments.
  4. Authorize.net: Ideal for businesses requiring more robust payment solutions.
  5. Alternative Payments: Apple Pay, Google Pay, and other country-specific options.
  6. Cryptocurrencies: via integrations like BitPay.

How to set up Shopify Payments?

To set up Shopify Payments on your Shopify store:

  1. Go to "Settings", then "Payments" in your Shopify dashboard.
  2. Click "Activate Shopify Payments".
  3. Enter the necessary information: bank details, business information, etc.
  4. Choose your payment options: Credit cards, Apple Pay, etc.
  5. Save and activate to start accepting payments.

How to manage international payments?

To manage international payments in Shopify:

  1. Choose a payment gateway that supports international currencies.
  2. Enable multi-currency in Shopify Payments.
  3. Configure exchange rates: automatic or manual.
  4. Add international payment options: PayPal, and other popular gateways in target regions.
  5. Display prices in multiple currencies for a better user experience.

How to set up shipping options?

To set up shipping options in Shopify:

  1. Go to "Settings", then "Shipping and delivery".
  2. Add shipping zones: local, national, and international.
  3. Configure shipping rates: flat rate, calculated by weight or by carrier.
  4. Integrate carriers: UPS, FedEx, DHL, and others.
  5. Set estimated delivery times for each shipping option.
  6. Save changes.

We have also written a section on Customer and Customer Service Management on Shopify to help you consider other important aspects of the platform.

Can I offer free shipping?

Yes, you can offer free shipping in Shopify:

  1. Go to "Settings", then "Shipping and delivery".
  2. Click "Manage rates" for the relevant shipping zone.
  3. Add a shipping rate with the shipping cost set to €0.
  4. Define conditions: minimum purchase, specific product types, etc.
  5. Save changes.

How to print shipping labels?

To print shipping labels in Shopify:

  1. Go to "Orders" in your Shopify dashboard.
  2. Select an order to ship.
  3. Click "Create shipping label".
  4. Enter shipping details: weight, dimensions, carrier.
  5. Purchase and print: purchase the label directly through Shopify and print it.
  6. Stick the label on the package and ship it.
Olivier Romero - Expert Shopify, paiements et expédition

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How to manage taxes in Shopify?

To manage taxes in Shopify:

  1. Go to "Settings", then "Taxes".
  2. Enable tax collection for regions where you are required to collect VAT or sales taxes.
  3. Configure tax rates for each region.
  4. Use third-party apps like Avalara for advanced tax management.
  5. Check local tax obligations to ensure compliance.

How to track orders and shipments?

To track orders and shipments in Shopify:

  1. Go to "Orders" in your Shopify dashboard.
  2. Click on an order to view details and shipping status.
  3. Add tracking numbers provided by the carrier.
  4. Use tracking apps like AfterShip for more advanced management.
  5. Send tracking notifications to customers to keep them informed.

What are the best practices for managing returns and exchanges?

To effectively manage returns and exchanges in Shopify:

  1. Create a clear return policy and display it on your site.
  2. Use a return management app like Return Magic.
  3. Offer pre-paid return labels to simplify the process for your customers.
  4. Communicate clearly with customers about the status of their return or exchange.
  5. Process returns quickly to maintain a good customer relationship.

How to set up customs duties and taxes for international sales?

To set up customs duties and taxes for international sales:

  1. Go to "Settings", then "Shipping and delivery".
  2. Configure international shipping zones and associated rates.
  3. Use an app like Zonos to automatically calculate customs duties and taxes.
  4. Display estimated fees at checkout for maximum transparency.

Do you also sell in-store, in showrooms, pop-up stores, or via click and collect?

The topic is no longer limited to online payments: stock, orders, returns, and cash collection must also be synchronized between the website and the store. To understand how to implement a truly omnichannel experience with Shopify, discover our guide dedicated to Shopify POS: pricing, features, hardware, POS Pro vs Lite.

You've reached the end of this section; we invite you to explore the rest of the Shopify guide to understanding the CMS.

 

Are you looking to structure the administrative part of your store? Consult our guide dedicated to Shopify invoices to understand how to create an invoice, automate sending, and manage VAT correctly.